Emergencies are unpredictable and can have devastating consequences, both during the emergency and long afterwards. Emergencies don't just affect individuals. They affect whole communities, as well as the surrounding environment and infrastructure. If we all do our bit and prepare for an emergency, we can minimise its impact.
Community service organisations share expertise, education, information, resources and support with those who need help most. Community service workers know their clients' capabilities and vulnerabilities and the challenges they face. Workers can use their strong relationships with their clients to help them build the skills and knowledge to prepare for, respond to and recover from an emergency.
This is a resource for community workers who provide direct services to clients through home care, neighbourhood centres, group homes and other services. It will help you to prepare clients for a range of emergencies, from everyday emergencies to natural disasters.
Using this guide, you can include preparedness information in normal day to day service delivery by teaching clients:
This resource was developed by Australian Red Cross with the Office of Emergency Management (NSW Department of Justice), in consultation with a number of community service organisations across NSW. It was jointly funded by the NSW and Commonwealth Government under the Natural Disaster Resilience Program.