Emergency website

Critical Infrastructure Resilience Strategy

The NSW Government in consultation with Government departments, local government, state owned and private infrastructure providers have developed the NSW Critical Infrastructure Resilience Strategy 2018 (pdf).

A state-wide resilience strategy will help keep the lights on, help keep water running, and help people and goods flow through our transport and trade routes, even in emergencies.

The work we all do before a disaster helps save lives, protects property, and prepare communities for those challenging times during and immediately after a disaster.

NSW Critical Infrastructure Resilience Strategy Summary (pdf)


The envisaged benefits of a future strategy include:

  • enhanced resilience against foreseen and unforeseen
  • hazards and threats
  • stronger relationships between business, government and the community
  • reduced service interruption (less disruption to the people and businesses of NSW)
  • more effective emergency management arrangements for NSW communities
  • enhanced response capability and co-ordination for all agencies after a disaster event
  • reduced response, recovery and reconstruction costs arising from threat and hazard events
  • more resilient communities, reducing the social costs of disasters
  • improved adaptation to stresses such as climate change and population growth
  • improvements of CI resilience through recognising and addressing vulnerabilities of interdependencies between CI types
  • stronger cultures within CI organisations to meet business challenges presented by disaster events
  • reduced total cost of asset ownership across the entire asset management lifecycle
  • insurance premiums for CI providers, government, and the community that incorporate the benefit of CI resilience and hazard mitigation activity
  • enhanced reputations and increased business confidence for CI providers.

Strategy implementation – User Resources (currently being developed)

To support the implementation of the NSW Critical Infrastructure Resilience Strategy a set of User Resources will be developed.
The success of the strategy is largely dependent on infrastructure providers applying the strategy outcomes to generate real-world infrastructure resilience.
They will be separated into topic-specific and sector-specific as outlined below and may include industry-specific resources, toolsets, case studies, and examples of current world’s best practice. Important contacts for assisting and informing project development or to strengthen business cases for improving resilience in critical infrastructure may also be included.
The expected audiences for the resources are government, local government and private infrastructure owners and operators. Other interested parties in emergency management and the community may access the resources.
User Resource topics may include the following:


  • Training
  • Infrastructure theories and models
    • Infrastructure Criticality Assessment
    • Infrastructure Interconnectedness /Interdependencies
    • Infrastructure Resilience Model (Resistance, Reliability, Redundancy, Enhancing Response & Recovery)
  • Infrastructure Planning
  • Infrastructure Design, Operations and Maintenance
  • Organisational Resilience (including Business Continuity Planning)
  • Infrastructure Resilience Project funding – cost/benefit analysis, possible funding mechanisms for resilience improvements (local government, state government, privately funded)
  • Integrating infrastructure in emergency exercises (tools for emergency services as well)
  • Response and Recovery for Infrastructure Providers (best tools for rapid damage assessment, restoration techniques)
  • Community resilience in critical infrastructure resilience


  • Local Government
  • Energy
  • Water
  • Health
  • Transport
  • Telecommunications
  • Banking & Finance
  • Food and Grocery
  • Education