Emergency website > For the Community > Recovery help for Tathra fire

Recovery help for Tathra fire

A bushfire started to the south-east of Bega and has impacted properties in the Tathra and Reedy Swamp area. A number of homes and buildings have been damaged or destroyed by the fire.

On this page:


    Recovery Centre

    The Centre is a one stop shop for fire impacted residents to access assistance and information from a variety of agencies and organisations. Anybody impacted by the fire is invited to access recovery support services.

    ​Phone
    02 6499 2475
    ​Location
    Bega Valley Share Council offices
    (next to Civic Centre, Zingel Place, Bega)
    ​Hours
    ​Monday to Friday: 10:00am to 4:00pm
    Saturday / Sunday: Closed

    The Recovery Centre is located at the Bega Council offices and the Civic Centre will resume its usual services.

    More than 300 households have registered at the centre and recovery services can continue to be accessed through the Bega Valley Shire Council offices.

    Bus services

    Sapphire Coast Buslines provides bus services to the Bega Valley.

    A free shuttle bus is running between Tathra Surf Club and the Recovery Centre at Bega Civic Centre.

    Shuttle bus departure times

    Tathra Surf Club
    ​Bega: Church Street bus stop
    ​8:06am
    ​9:55am
    ​10:30am
    2:05pm
    ​12:30pm
    ​3:25pm
    ​2:35pm

    Natural Disaster Assistance Schemes

    Disaster assistance has been made available for communities affected by bushfire in the Bega Valley Local Government Area.

    For information on personal hardship and distress assistance, contact Disaster Welfare Assistance line on 1800 018 444.

    For more information about assistance and how to apply see the Natural Disaster Assistance Schemes.

    Health and Wellbeing Support

    Recovering from a disaster can be a marathon not a sprint. It’s important to take time to look after yourself and to have people around that can listen and support you.

    See the factsheet for tips on how to look after your health and wellbeing [PDF, 121KB] and where to get some extra help if you need it.

    Advice when entering your damaged home

    Houses, sheds and other buildings or structures that are burnt in a bushfire can leave potential health and safety hazards in the remaining rubble and ash.

    Clean-up of homes

    See the Debris and Clean-up factsheet for information on the clean-up operations.

    Public Works Advisory (PWA) is assisting with the clean-up of homes in partnership with insurers and Bega Valley Shire Council.

    Owners of insured properties 

    • contact your insurance provider to arrange clean-up works.

    Owners of uninsured properties 

    • contact PWA on 1800 959 444 for advice. 
    • A Deed of Access is required to commence assessment and clean-up.

    Return your Deeds of Access to Council

    Once you return this completed form to the Bega Valley Shire Council, we will contact you to set up a time to assess your property.

    Postal Address: PO Box 492, Bega NSW 2550

    Phone: 02 6499 2222

    Fax: 02 6499 2200

    Email: council@begavalley.nsw.gov.au

    PWA clean up enquiries

    Phone: 1800 959 444

    Council rates relief for homeowners

    Bega Shire Council is offering water and sewerage rates relief for homeowners with damaged or destroyed homes.

    Visit Bega Valley Shire Council website for more information.

    Call Bega Valley Shire Concil on 02 6499 2222

    Housing Assistance

    Residents of Tathra and Reedy Swamp are encouraged to go to the Recovery Centre at the Bega Civic Centre. Family and Community Services representatives at the centre can provide advice and assistance on housing.

    Legal Assistance

    Legal Aid NSW can give you free legal advice if you are affected by disaster. For example, they can help if:
    • Your home has been damaged by fire (whether you are an owner or tenant)
    • You have insurance or repair problems
    • Your job has been affected by the fire
    • You need help renegotiating credit commitments due to loss of income from the fire
    LawAccess NSW Disaster Response Hotline: 1800 801 529


    Disaster Welfare Assistance

    The Disaster Welfare Assistance Line can provide information about disaster relief grants for fire impacted homes, structural repairs and essential living items. This assistance is only available for low income earners without insurance. Call 1800 018 444 for further information.

    ATO assistance

    The Australian Taxation Office (ATO) understands that during this time there are more immediate problems you will be facing. Help is available to you whenever you need it and you can find out more information at the Australian Taxation Office website.

    Assistance for small businesses

    If you are affected by the recent bushfires, the ATO can help with your lodgment program and reconstructing records. More information at the Australian Taxation Office website.

    Call 1800 806 218

    Insurance

    If you are insured please contact your insurance company directly. The Insurance Council Disaster Hotline can be contacted on 1800 734 621 or www.disasters.org.au for further information.

    To access Government funding for asbestos clean-up, first please contact your insurance company, or visit the Recovery Centre to talk with the Insurance Council of Australia. 

    If you do not have insurance, please visit the Recovery Centre or call on 1800 734 621.

    Donating goods for those affected by the fires

    Thank you for thinking of those who have been affected by the recent fires. Community needs are still being assessed and we need to ensure any donations are made in a coordinated way. Please do not take any donated goods to the recovery centre.

    To best support the community in their time of need, please donate to the Mayoral Appeal Fund [PDF, 335KB].

    Call 02 6499 2345 during business hours (9:00am to 4:30pm).

    Bank Details

    BSB: 012525
    Account number: 837535154

    Key contacts

    Organisation
    Phone
    ​Recovery Centre
    ​02 6499 2475
    ​Disaster Welfare Assistance
    ​1800 018 444
    ​Insurance Council Disaster Hotline
    ​1800 734 621
    ​Bega Valley Shire Council
    ​02 6499 2222
    ​Public Works Advisory clean up enquiries
    ​1800 959 444
    ​NSW Mental Health Line
    ​1800 011 511
    ​Australian Taxation Office
    ​1800 8065 218
    ​Mayoral Appeal Fund
    ​02 6499 2345