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Community Service Organisations

This is a photo of a female community service officer greeting a client at his front door.

Community Service Officers (CSOs) are a critical link to the community especially before, during and after an emergency.

Having plans in place to ensure you can open your service as soon as possible after an emergency is critical so you can help your clients quickly.


Find out about helping your clients prepare for emergencies, how emergencies are managed and what happens after an emergency.

Australian Council of Social Service (ACOSS) has developed six steps to help Community Service Organisations prepare for any emergency.