WASTE AND CLEAN-UP

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    Bushfire clean-up assistance

    The NSW Government has announced that they will coordinate the clean-up of fire damaged residential and commercial properties.

    This includes both insured and uninsured properties, and it also includes the clean-up of potentially hazardous materials like asbestos.

    Residents who were impacted by the bushfires, will have the following services available to them:

    • Containment and removal of asbestos and other contaminated materials released as a result of bush fire
    • The removal of all dangerous debris including destroyed material and hazardous trees
    • Removal of concrete slab foundations

    Residents can call the Bushfire Customer Care Service on
    13 77 88 or visit Service NSW to arrange for the clean-up and removal of bushfire debris.

    Read more about the clean-up on this Fact Sheet.

    Key steps

    Step 1: Register at Service NSW or call 13 77 88

    Step 2: Laing O'Rourke will contact registered property owners to discuss damage and assess eligibility

    Step 3: Laing O'Rourke will meet property owners on site

    Step 4: Owners will approve scope of works

    Step 5: Clean-up of agreed work starts

    Step 6: Owners confirm completion of agreed scope of works

    Read more about the clean-up on this Fact Sheet.

    Hazard identification notices

    You may find a hazard identification notice on your property when you return after a bushfire. This notice indicates your property has been visited and dangers like electrical risks, falling branches or asbestos may have been identified.

    Only return home when you have been given approval. When you do, even if there is no sign, there may still be hazards on your property.

    Please ensure you wear a P2 face mask, which can filter out very fine particles from the air.

    If the Hazard Identification Notice indicates asbestos is suspected on your property, you can get further information from the Public Works Advisory on 1800 88 55 39.

    General advice

    • Do not enter your property until you are advised that it is safe to do so by emergency services, utilities companies or local council.
    • Electrical hazards could exist such as live power lines that may be down or active solar panels.
    • Buildings and other structures may be unstable to enter or walk over.
    • Sewerage services may be disrupted causing health risks.
    • Be aware that hot, smouldering coals and other potentially hazardous materials may be hidden under the rubble.
    • Building rubble should not be buried as it may contain hazardous materials.
    • Don't spread ash around your property, particularly if asbestos materials were used in your home or other structures, or CCA-treated timber was burnt.
    • Moisten the ash with water to minimise dust and keep damp but do not use high pressure water sprays.
    • Asbestos dust and fibres have the potential to present a health risk.
    • Asbestos clean-up and removal must be done by a licensed asbestos removalist.
    • Retardant will need to be flushed from roofs and water sources.
    • To prevent any retardant or ash getting into water tanks, residents should disconnect their downpipe/s from water tank/s, so that the first flush (either rain or washing) does not wash anything from the roof into tanks.

    Fire retardant information

    Coloured foam, dropped from the air to suppress fires, may have landed on some properties.

    This retardant will need to be flushed from roofs and water sources.

    To stop retardant or ash getting into water tanks, disconnect your downpipe/s from water tank/s, so that the first flush (either rain or washing) does not wash anything from the roof into tanks.

    Call the Bushfire Customer Care Service on 13 77 88

    Fact sheets