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The Office of Emergency Management (OEM) is the agency that coordinates disaster relief and recovery operations in NSW and gives support to councils.
OEM work closely with council, establishes evacuation centres, recovery centres and recovery committees, and coordinates the analysis of impact assessment data.
OEM works with the Commonwealth Government to coordinate Commonwealth support and activation of special recovery funds.
Councils play a key role in leading communities through disasters and are a trusted and important source of information for locals.
In the early stages of recovery OEM provides advice and capacity building resources including:
This support can be provided by phone or email, or can be provided onsite if required.
Once the recovery operation progresses, some councils will be able to deliver their recovery communication with minimal support from OEM.
OEM will continue to update local recovery information for their council area through OEM channels (e.g. website, social, other collateral), and remain available to provide support where required.
Council Communications Liaison Officer