Emergency website > Disaster Assistance

FINANCIAL SUPPORT

On this page:

    ​​

    NSW Government support

    NSW Office of Emergency Management

    NSW Government Disaster Relief Grants are available for eligible individuals and families whose homes and essential household contents have been damaged or destroyed by a natural disaster.

    To be eligible for this grant you must:

    • be a low-income earner and meet an income assets test
    • demonstrate that the affected home is your principal place of residence
    • not be covered by insurance
    • demonstrate that the damage was caused by the disaster
    • lodge the application within four months of the disaster occurring

    Contact the Disaster Welfare Assistance Line on 1800 018 444.

    NSW Rural Assistance Authority

    To support relief and recovery following a declared natural disaster a range of measures are made available by the NSW Government. These measures include:

    • Disaster Recovery Grants
    • Disaster Relief Loans
      • Primary producers
      • Small business
      • Non-profit organisations
      • Sporting and recreation clubs
    • Transport assistance
      • Natural Disaster Transport Subsidy (for primary producers)

    For more information, including eligibility criteria, see https://www.raa.nsw.gov.au/disaster-assistance

    NSW Local Land Services

    Local Land Services and NSW Department of Primary Industries (NSW DPI) are on the ground providing assistance to landholders who have been impacted by the fires in NSW. We assist with:

    • emergency fodder
    • emergency stock water
    • veterinary assistance
    • livestock euthanasia and burial
    • livestock feeding and management advice
    • care of animals in evacuation centres

    Bee keepers are also eligible for assistance if affected by fire, just like other animal managers. If you require emergency assistance to care for your hives as a result of the recent fires, call the Agriculture and Animal Services Hotline.

    If you, or your community have been affected by the fires and have concerns about your livestock, pets, companion animals or wildlife, call the Agriculture and Animal Services Hotline on 1800 814 647 for assistance.

    For more information, including eligibility criteria, see https://www.lls.nsw.gov.au/emergency/bushfires

    Australian Government support

    Disaster Recovery Payment

    The Australian Government Disaster Recovery Payment (AGDRP) provides one-off financial assistance to eligible Australians adversely affected by the bushfires.

    The rate of AGDRP is $1,000 per eligible adult and $400 per eligible child.

    Claims for this payment can be lodged with the Department of Human Services for a period up to six months.

    AGDRP is available for people who have been seriously injured, have lost their homes or whose homes have been directly damaged, or are the immediate family members of a person who has died, as a direct result of the bushfires.

    You have until 21 June 2020 to lodge a claim for AGDRP in the local government areas of Armidale, Bega Valley, Blue Mountains, Central Coast, Cessnock, Clarence Valley, Coffs Harbour, Eurobodalla, Glen Innes Severn, Hawkesbury, Kempsey, Kyogle, Lismore, Lithgow, Mid-Coast, Mid-Western, Nambucca, Port Macquarie-Hastings, Queanbeyan-Palerang, Richmond Valley, Shoalhaven, Singleton, Tenterfield, Walcha, Wingecarribee and Wollondilly.

    For more information on eligibility, visit the Department of Human Services website or contact the Australian Government Information Hotline on 180 22 66 for claims assistance.

    Disaster Recovery Allowance

    The Disaster Recovery Allowance (DRA) provides income support payments to employees, primary producers and sole traders who can demonstrate they have experienced a loss of income as a direct result of the bushfires.

    DRA provides fortnightly payments for up to 13 weeks up to the applicable rate of Newstart or Youth Allowance, depending on the person's circumstances.

    DRA is available to Australian residents who are sixteen years and older.

    DRA is not available to those already receiving another income support payment or pension such as the Age Pension, Newstart Allowance or Service Pension.

    You have until 21 June 2020 to lodge a claim for DRA in the local government areas of Armidale, Ballina, Bega Valley, Bellingen, Blue Mountains, Byron, Central Coast, Cessnock, Clarence Valley, Coffs Harbour, Eurobodalla, Glen Innes Severn, Greater Hume, Gwydir, Hawkesbury, Inverell, Kempsey, Ku-ring-gai, Kyogle, Lake Macquarie, Lismore, Lithgow, Mid-Coast, Mid-Western, Muswellbrook, Nambucca, Narrabri, Oberon, Penrith, Port Macquarie-Hastings, Queanbeyan-Palerang, Richmond Valley, Shoalhaven, Singleton, Snowy Monaro, Snowy Valleys, Sutherland, Tamworth, Tenterfield, Tweed, Upper Hunter, Upper Lachlan, Uralla, Walcha, Wingecarribee and Wollondilly.

    For eligibility information, visit the Department of Human Services website or contact the Australian Government Information Hotline on 180 22 66 for claims for assistance.

    Disaster Recovery Funding Arrangements

    The joint Australian, state and territory government Disaster Recovery Funding Arrangements (DRFA) provide a range of financial assistance to the natural disaster-declared areas in each state or territory.

    For the bushfires which impacted the local government areas of Armidale, Ballina, Bega Valley, Bellingen, Blue Mountains, Byron, Central Coast Cessnock, Clarence Valley, Coffs Harbour, Eurobodalla, Glen Innes Severn, Greater Hume, Gwydir, Hawkesbury, Inverell, Kempsey, Ku-ring-gai, Kyogle, Lake Macquarie, Lismore, Lithgow, Mid-Coast, Mid-Western, Muswellbrook, Nambucca, Narrabri, Oberon, Penrith, Port Macquarie Hastings, Queanbeyan-Palerang, Richmond Valley, Shoalhaven, Singleton, Snowy Monaro, Snowy Valleys, Sutherland, Tamworth, Tenterfield, Tweed, Upper Hunter, Upper Lachlan, Uralla, Walcha, Wingecarribee and Wollondilly from 31 August 2019 onwards, the available assistance measures include:

    • Personal hardship and distress assistance
    • Counter disaster operations
    • Restoration of essential public assets
    • Concessional interest rate loans for small businesses, primary producers and non-profit organisations
    • Freight subsidies
    • Grants to non-profit organisations.

    Category C Assistance

    A Community Recovery Fund (CRF) has been activated to further assist bushfire affected communities. Funding is available for a range of measures including targeted community projects and mental health support.

    Recovery grants of up to $15,000 also are available for eligible primary producers, small businesses and non-profit organisations.

    To apply for a recovery grant, primary producers, small businesses and non-profit organisations can contact the NSW Rural Assistance Authority on 1800 678 593 or visit raa.nsw.gov.au

    The CRF and recovery grants are available in the thirty-two (32) local government areas of Armidale, Ballina, Bellingen, Bega Valley, Blue Mountains, Byron, Clarence Valley, Central Coast, Cessnock, Coffs Harbour, Eurobodalla, Glen Innes Severn, Hawkesbury, Inverell, Kempsey, Kyogle, Lismore, Lithgow, Mid-Coast, Nambucca, Port Macquarie-Hastings, Queanbeyan-Palerang, Richmond Valley, Shoalhaven, Singleton, Snowy Monaro, Snowy Valleys, Tenterfield, Tweed, Walcha, Wingecarribee and Wollondilly.

    For further information on recovery arrangements, visit the Disaster Recovery Funding Arrangements 2018 page.

    The Department of Foreign Affairs and Trade will replace passports that have been lost or damaged in declared natural disasters free of charge, visit the Department of Foreign Affairs and Trade website.

    Fact sheets

    Disaster Recovery Grants Information for Small Business (pdf)

    Assistance with Animal Welfare Issues - LLS (pdf)



    For more information and timely updates, follow us on Facebook - NSW Disaster Recovery

    Read your Regional Recovery Newsletter here.

    Click here for other important apps and newsfeeds.