Emergency website > Disaster Assistance

Financial supports following a natural disaster declaration

On this page:

    ​​

    Help after the Black Summer bushfires

    For information on the bushfire relief available to you as a NSW resident following the 2019 and 2020 bushfires visit the Service NSW guide.

    2019/20 bushfire relief 

    Complete the Disaster Assistance Finder to find out what support you are eligible for.

    For further assistance phone the Bushfire Customer Care Service on 13 77 88 or visit a Service NSW Centre or Mobile Service Centre visiting bushfire-affected areas.

    NEW! Bushfire Community Recovery and Resilience Fund

    The Bushfire Community Recovery and Resilience Fund (BCRRF) is administered by Resilience NSW in consultation with the National Bushfire Recovery Agency and Emergency Management Australia.

    Support for the vast community-led bushfire recovery continues with Phase 2 of the Bushfire Community Recovery and Resilience Fund (BCRRF) ready to promote community well-being, social and broader recovery and future disaster resilience.

    This initiative is split into two streams:

    Stream 1: Eligible local councils have been contacted directly regarding Stream 1. The stream provides funding for shorter-term projects within high and moderate social impacted local government areas. Payments of $250,000 or $100,000 are available to eligible councils only.

    Stream 2: This is for the broader community and is a grants program for organisations in bushfire-affected Local Government Areas, including community groups, councils, joint organisations, NGOs, and not-for-profits. It is for social recovery and preparedness projects between $20,000 and $300,000. Grants will be assessed with a regional lens to maximise the recovery support to communities across local government boundaries.

    To check your eligibility, refer to the guidelines for Stream 1 or Stream 2

    Start your application to Stream 1 or Stream 2

    For help using the online application portal refer to the application user guide and Frequently Asked Questions (FAQs) document.

    The fund is available thanks to joint Commonwealth Government and State Government Disaster Recovery Funding Arrangements. 

    Applications for Stream 1 close at noon on 27 October and at noon on 10 November for Stream 2.

    For further information or technical support regarding the online application you can contact Resilience NSW via email at bcrrf@resilience.nsw.gov.au 


    NSW Natural Disaster Assistance Schemes

    The following loans and grants are available under the NSW Disaster Assistance Arrangements, in Local Government Areas that have been included in natural disaster declarations. 

    Disaster relief for individuals 

    Resilience NSW administers financial assistance where an individual or family lives in a Local Government Areas that has been included in a natural disaster declaration. The support may be claimed if: 

    • your home or essential household items have been destroyed or damaged by a natural disaster; and

    • you have limited financial resources; and

    • no insurance for essential household items and/or structural repairs to the home.

    For help phone the Resilience NSW Disaster Welfare Assistance Line on 1800 018 444.

    Disaster relief for primary producers 

    The NSW Rural Assistance Authority administers a disaster assistance loan scheme and transport subsidies for primary producers who have been affected by a disaster and who are operating in a Local Government Area that has been included in a natural disaster declaration.

    Urgent loans are available at a concessional interest rate and transport subsidies are available to eligible applicants for the carriage of livestock, fodder and supplements for dairy cattle.

    For help phone the NSW Rural Assistance Authority on 1800 678 593 or visit www.raa.nsw.gov.au

    Disaster relief for small businesses 

    The NSW Rural Assistance Authority administers a disaster assistance loan scheme to provide urgent loans at a concessional interest rate to eligible small businesses who have been affected by a disaster and are operating in a Local Government Area that has been included in a natural disaster declaration.

    For help phone the NSW Rural Assistance Authority on 1800 678 593 or visit www.raa.nsw.gov.au

    Disaster relief for local councils 

    Assistance is available to local councils to restore essential public assets that have been damaged as a direct result of a natural disaster.  

    For assistance to restore public roads, road infrastructure and bridges, councils should contact their regional representatives in Transport for NSW. 

    For assistance to restore other essential public assets, councils should contact their regional representatives in Public Works Advisory. 

    For information phone Resilience NSW on (02) 9212 9200 or emailing info@resilience.nsw.gov.au

    Disaster relief for local groups

    For sporting and recreational clubs and associations

    Sporting, recreation clubs and associations can apply for a grant or concessional fixed rate loan for clean up, removal of debris and/or restoring essential facilities.

    NSW Treasury administers the grant compoinent of the scheme and can be contacted via email at natural_disasters@treasury.nsw.gov.au

    The NSW Rural Assistance Authority administers the loan component of the scheme and can be contacted via phone 1800 678 593, email at rural.assist@raa.nsw.gov.au  or online at www.raa.nsw.gov.au  

    For churches and voluntary non-profit organisations 

    Churches and voluntary non-profit organisations can seek loan assistance for the restoration of essential facilities from the NSW Rural Assistance Authority. 

    For help phone the NSW Rural Assistance Authority on 1800 678 593 or visit www.raa.nsw.gov.au

    Commonwealth Natural Disaster Arrangements 

    The schemes listed above are eligible for Australian Government financial assistance, usually by way of partial reimbursement of actual expenditure, under the joint Australian Government/NSW Government Disaster Recovery Funding Arrangements. 

    If your Local Government Area has been included in a natural disaster declaration, you can also seek help on the following.

    Motor Vehicle Stamp Duty Relief 

    Motorists whose cars have been written off as a result of a natural disaster may be eligible for a stamp duty refund on their replacement vehicle offered by Revenue NSW. 

    For help phone Revenue NSW on 1300 139 814 or visit www.revenue.nsw.gov.au  

    Help with insurance after a disaster

    If you have a query relating to insurance, the Insurance Council of Australia may be able to assist via its hotline, on 1800 734 621.  

    Help with legal advice after a disaster

    Contact LawAccess NSW on 1300 888 529 to discuss the assistance that may be available to you from Legal Aid NSW, Community Legal Centres or other free legal assistance services in your area.

    Legal Aid NSW lawyers may be able to provide free legal advice to people affected by disasters on a range of issues, including insurance, tenancy, credit and debt problems. 

    For help visit www.legalaid.nsw.gov.au 

    Download a copy