• Check local council websites for information about recovering from events.

  • Find out what to do after an emergency. When can your clients return home, explaining what they should do when they get there, if they are eligible for financial help and if a recovery centre has been established and finding out where it is.

  • Keep an eye out for public meetings in disaster-impacted areas and encourage your clients to attend.

  • Suggest that your clients read local newspapers, newsletters, websites and word-of-mouth to stay informed about available recovery services and help.

T​​​ip: public notices

After homes and buildings were badly damaged in a hailstorm, a local community centre put up public notices inviting people to pop in for a coffee and use the centre's facilities, including showers and meeting spaces.