sydney​​ALERT

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Special arrangements have been put in place to manage a serious emergency event in the Sydney CBD or North Sydney CBD.

sydneyALERT is one of the communication tools that would be used to provide information to the community during an emergency, including direct advice from emergency services personnel.

In the event of an emergency in the Sydney CBD or North Sydney CBD it will be important for the public to receive clear and timely instructions quickly.

The sydneyALERT system is a free "opt-in" service for emergency services to alert the public of Sydney to events that could disrupt normal business.

Sydney CBD Emergenc​​y Sub Plan

Special arrangements have been established to manage a serious emergency event in the Sydney CBD or North Sydney CBD. The Sydney CBD Emergency Sub Plan provides advice for workers, visitors and residents in the CBD area during a serious emergency. These arrangements, outlined in the Sydney CBD Emergency Sub Plan, have been put in place to ensure police and emergency services can manage the high concentration of people in these business districts - small, confined geographic areas. There are also detailed plans in place to transport people home, keep them safe while waiting to return to work or home, or to temporarily accommodate them.

The plan provides advice for workers, visitors and residents in the CBD area during a serious emergency. There are also detailed plans in place to transport people home, keep them safe while waiting to return to work or home, or to temporarily accommodate them.

sydneyALERT is one of a number of ways information will be provided to the public during an emergency.

More information on the Sydney CBD Emergency Sub Plan​

How does sydney​ALERT work?

sydneyALERT provides building managers, emergency wardens and security staff with information and instructions to help them manage and assist staff and others in their buildings during an incident. 

The system uses existing commercial communications networks - SMS and e-mail. The State Emergency Operations Controller, a senior NSW Police Officer, will determine if the system should be activated. This officer will also determine who on the list will be contacted and what message will be sent. The message will be sent to the contact details supplied by those who subscribe to sydneyALERT. 

The message will be simple and give clear guidance on what needs to be done. The message should then be communicated through existing internal building systems, such as public address systems and emails, to occupants.

It is important to note that messages will not necessarily be notifying you to evacuate your building - for example you may receive a message such as "Stay at work/home" or "Return to work/home".

Register for sydneyALERT

To be part of sydneyALERT you must register. We will evaluate your application and you will be advised if you have been successful or not.

Register for SydneyALERT

Login and manage your​​ sydneyALERT details

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SydneyALERT support

For questions and support please email: sydneyalert@mpes.nsw.gov.au