Floodwater can be extremely polluted. It is important to understand how to reduce your risk of injury, sickness or infection during floods and storms.
It is normal to feel a mix of emotions in emergency situations and these emotions should pass with time. People who use the support of family, friends, church or other organisations are generally found to recover well from stressful situations such as these. However, there are times when extra support may be needed. If you experience a prolonged period of distress, please contact your GP. Additional mental health resources.
When you know or suspect that a flood warning has been issued for your area, do the following:
You may also need to do the following:
The State Emergency Service (SES) is responsible for responding to floods and storms in NSW. The SES website has more information about what to do if there is a flood warning.
Roads and Maritime Services (RMS) has information about road closures due to floods. Ring 132 701 for the 24 hour traffic enquiry line.
If a 'boil water' alert has been issued in your area, observe it strictly to prevent illness. Water for consumption should be brought to a rolling boil and then be allowed to cool and refrigerated in a clean container with a lid. Under no circumstances should water that has not been boiled be consumed until the alert is lifted. Alternatively bottled water may be used.
Cooled boiled or bottled water should be used for:
Dishes should be washed in hot soapy water or in a dishwasher. Children should take bottled or cooled boiled water to school.
Listen to your local radio station for updates. When the 'boil water' alert is lifted, follow the water supplier's instructions about flushing the household water pipes.
Staying Healthy during and after floods [PDF 207KB]
Stay safe during the clean up [PDF 108 KB]