Stay informed

Pay attention to the news

Your local radio and television stations will provide you with official up-to-date information during an emergency. Make sure that you have a battery powered radio in case of a power outage. During a major emergency the media will also broadcast telephone numbers for people seeking information to call. Do not call 000 for general information or advice.

Monitor Emergency Services websites

In the event of a fire, storm or flood, visit NSW emergency services websites - RFS, SES, FRNSW - for up to the minute information and advice on how you can minimise the impact that disasters could have on your home and your family.

Log on to www.emergency.nsw.gov.au

This website will be updated frequently during a major emergency to provide information on the incident, contact numbers, safety advice, road and transport information, school closures, financial assistance that may be made available and more. Add www.emergency.nsw.gov.au to your favourites list.

Standard Emergency Warning Signal

Pay special attention if you hear the Standard Emergency Warning Signal (SEWS) on your radio or television. The signal is played to alert you to an urgent safety message. More information on the Standard Emergency Warning Signal.

Follow the directions of police and emergency workers

Police officers and emergency services personnel will provide advice and directions. Follow their instructions. Building managers and fire wardens will also be able to provide you with advice in the case of emergency evacuations. You may be told to shelter-in-place - if you are told to do this by an emergency service worker or fire warden, go into the nearest building, stay away from windows and wait for further instructions from the emergency services, police or via the radio.

Remember, no matter what the emergency, a calm response and a common sense approach could save your life, or the lives of others.